gili777 Privacy Policy – How We Protect Your Personal Data

1. Overview

This Privacy Policy applies to all services offered by gili777 through our website and any related mobile applications or platforms. It describes how gili777 — as a personal information controller under Philippine law — collects, processes, stores, and protects the personal data of our registered users and site visitors.

When you register an account, make a deposit, place a bet, or simply browse the gili777 platform, you may provide us with personal information. This policy tells you exactly what happens with that information and what choices you have.

By using gili777, you acknowledge that you have read and understood this Privacy Policy. If you have questions or concerns about any part of it, contact our support team before continuing to use the platform.

2. What We Collect

gili777 collects personal data in several ways, depending on how you interact with the platform. The main categories are:

gili777 does not store full card numbers, CVV codes, or complete bank account numbers. Financial transactions are processed through third-party payment gateways that handle sensitive payment data under their own security protocols. We only receive transaction confirmation and reference data.

3. How We Use Your Data

The personal data collected by gili777 is used for the following purposes:

• Account management — to create, maintain, and secure your gili777 account.
• Identity verification (KYC) — to confirm your identity before processing withdrawal requests, in compliance with anti-money laundering regulations.
• Payment processing — to facilitate deposits and withdrawals through your chosen payment method.
• Customer support — to respond to your enquiries, resolve disputes, and provide assistance.
• Platform improvement — to analyse usage patterns and improve the gili777 gaming experience.
• Fraud prevention and security — to detect and prevent fraudulent activity, bonus abuse, and other prohibited conduct.
• Responsible gaming — to monitor for signs of problem gambling and apply protective measures where appropriate.
• Legal compliance — to meet our obligations under Philippine law, including anti-money laundering (AMLA) and data privacy requirements.
• Marketing communications — to send promotional offers and updates, but only if you have opted in to receive them.

gili777 does not use your data for profiling in ways that would produce legal or similarly significant effects on you without your knowledge. Automated decision-making, where it occurs (for example in fraud detection), is always subject to human review when it affects your account.

4. Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, gili777 is required to have a lawful basis for processing your personal information. We rely on the following legal grounds:

• Contractual necessity — processing is required to fulfil the service agreement between you and gili777 (i.e., operating your account, processing bets, and handling payments).
• Legal obligation — certain processing is required by law, including KYC verification under anti-money laundering regulations.
• Legitimate interests — gili777 processes certain data for fraud prevention, platform security, and improving the player experience, where these interests do not override your fundamental rights.
• Consent — for marketing communications and optional features, gili777 processes data only with your explicit consent, which can be withdrawn at any time.

5. Who We Share Your Data With

gili777 does not sell or rent your personal data to third parties. We share information only in the following limited circumstances:

• Payment processors — GCash, Maya, banks, and other payment providers receive the minimum data required to process your transactions. These providers are bound by their own data protection obligations.
• Identity verification services — we may use third-party KYC service providers to help verify government-issued IDs. These providers operate under strict confidentiality agreements.
• Technology and infrastructure providers — cloud hosting, analytics, and security services that help gili777 operate. All such providers are contractually required to protect your data.
• Regulatory and law enforcement authorities — when required by Philippine law, court order, or official regulatory request. This includes the National Privacy Commission, BSP, and PAGCOR as applicable.
• Anti-fraud networks — in cases of suspected fraud or money laundering, gili777 may share information with relevant industry bodies or enforcement agencies.

In all cases, gili777 shares only the minimum data necessary and requires all third parties to handle your information with appropriate security measures.

6. Cookies and Tracking Technologies

gili777 uses cookies and similar tracking technologies to improve the functionality of our platform and understand how players use it. A cookie is a small file stored on your device when you visit a website.

The types of cookies gili777 uses include:

• Essential cookies — required for the platform to function. These keep you logged in and ensure your session data is correctly maintained. You cannot opt out of these without affecting core functionality.
• Performance cookies — help us understand which pages are most visited, where users experience issues, and how we can improve loading times. The data collected is aggregated and anonymous.
• Functionality cookies — remember your preferences, such as language settings, so you don't have to reset them on every visit.
• Analytics cookies — gili777 may use analytics tools to track platform usage patterns. This data is used internally to improve the user experience.

You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect how gili777 functions on your device.

7. Data Retention

gili777 keeps your personal data only for as long as necessary to fulfil the purposes set out in this Privacy Policy, or as required by law. Here is a general guide to how long we retain different types of data:

• Account data — retained for the duration of your gili777 account plus a minimum of five (5) years after closure, as required under anti-money laundering regulations.
• Transaction records — kept for a minimum of five (5) years from the date of each transaction, in line with Philippine financial record-keeping obligations.
• KYC documents — retained for five (5) years after account closure. Physical or digital copies of ID documents are stored securely and access-controlled.
• Support communication logs — retained for three (3) years to allow for proper complaint resolution and quality assurance.
• Technical and usage data — typically retained for up to two (2) years for platform improvement and security monitoring purposes.

When data is no longer required, gili777 deletes or anonymises it in a secure manner. If you close your account, we will begin the data minimisation process, though statutory retention periods will still apply where relevant.

8. Security Measures

gili777 takes the security of your personal data seriously. We have implemented a range of technical and organisational measures to protect your information from unauthorised access, disclosure, alteration, or destruction.

• All data transmitted between your device and gili777 is protected by TLS (Transport Layer Security) encryption.
• Sensitive data at rest is stored in encrypted form using industry-standard algorithms.
• Access to personal data within gili777 is restricted to authorised personnel on a need-to-know basis. All staff with data access undergo data privacy training.
• We conduct regular security assessments and vulnerability testing on our platform infrastructure.
• gili777 maintains an incident response plan for data breaches. In the event of a breach that poses risk to your rights, we will notify the National Privacy Commission within 72 hours and affected players as required by law.

While gili777 takes all reasonable precautions, no system is completely immune to security risks. Players are strongly advised to use strong, unique passwords for their gili777 account and to avoid accessing the platform on public or unsecured networks.

9. Your Data Rights

Under the Philippine Data Privacy Act, you have the following rights regarding your personal information held by gili777:

To exercise any of these rights, contact our support team. We will respond to all verified data rights requests within 15 business days as required by the DPA.

10. Protection of Minors

gili777 does not knowingly collect personal data from individuals under 21 years of age. Our platform is intended strictly for adults. If we discover that a minor has registered an account or provided personal information, we will immediately close the account, delete the associated data, and report the incident in accordance with applicable regulations.

Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gaming platforms. If you believe a minor has created an account on gili777, please contact our support team immediately.

11. Third-Party Links and Services

The gili777 platform may occasionally reference third-party services — for example, payment providers such as GCash or Maya. These services have their own privacy policies and data handling practices, which are outside gili777's control.

gili777 is not responsible for the privacy practices of any third-party service. We recommend reviewing the privacy policy of any external service before sharing your personal information with them. Where gili777 integrates third-party services, we require contractual data protection commitments from those providers.

12. Changes to This Privacy Policy

gili777 may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When changes are made, the "Last updated" date at the top of this page will be revised.

Material changes — those that significantly affect your rights or how your data is used — will be communicated to registered players via email or an in-platform notification at least 7 days before taking effect. Continued use of gili777 after the effective date constitutes acceptance of the updated policy.

If you disagree with a change, you have the right to close your account and request deletion of your personal data, subject to applicable retention requirements.

13. Contact Our Data Privacy Team

If you have any questions, concerns, or requests relating to this Privacy Policy or how gili777 handles your personal data, please reach out to us. Our team takes data privacy enquiries seriously and will respond promptly.

• Email: privacy@gili777.com
• Support: support@gili777.com
• Live chat: Available 24/7 through the gili777 platform after logging in

For formal complaints relating to the Data Privacy Act, you may also contact the National Privacy Commission of the Philippines directly.